WizardSlots Online Casino Privacy Policy
At Wizard Slots, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at WizardSlots Online Casino. By creating an account or using our platform, you agree to the practices described in this document. We encourage you to read it carefully so you fully understand your rights and our responsibilities as a licensed operator.
Who We Are
We are Jumpman Gaming Limited, the operator behind WizardSlots Online Casino. Our platform is fully licensed and regulated by the UK Gambling Commission (UKGC Licence No. 39175) and the Alderney Gambling Control Commission (AGCC). As a compliant operator, we are committed to handling your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you register and use our Wizard Slots platform, we may collect the following categories of personal information:
- Full name, date of birth, and contact details (email address, phone number)
- Billing address and identity verification documents
- Payment information, including details related to your Wizard Slots deposit methods such as Visa Debit, Mastercard, PayPal, Skrill, and Neteller
- Account credentials used for your WizardSlots login
- Gaming activity, transaction history, and bonus usage data
- Device and browser information, IP addresses, and session data
- Communications you send us via email, live chat, or our contact form
How We Use Your Information
We use the personal data we collect for clearly defined and lawful purposes. At WizardSlots, we process your information to:
- Verify your identity and confirm your eligibility to use our services
- Process your Wizard Slots deposit and withdrawal transactions securely
- Administer bonuses, promotions, and loyalty rewards including our 200 Club programme and Daily Wheel offers
- Comply with our legal obligations under UK GDPR, anti-money laundering (AML) legislation, and UKGC requirements
- Provide customer support through email, live chat, and our contact form
- Monitor gaming behaviour to support responsible gambling obligations
- Send you relevant communications about your account, our services, and promotional updates (where you have consented)
- Improve and personalise your experience on our WizardSlots platform
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity – to fulfil our obligations under your account agreement with us
- Legal obligation – to comply with regulatory, licensing, and financial laws applicable to our operations
- Legitimate interests – to maintain the security of our platform and prevent fraud
- Consent – where you have explicitly agreed to receive marketing communications from us
Cookies and Tracking Technologies
Our WizardSlots platform uses cookies and similar technologies to enhance your browsing experience, analyse site performance, and deliver relevant content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can manage your cookie preferences through your browser settings, though please note that disabling certain cookies may affect the functionality of our site.
Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our Wizard Slots casino. These may include:
- Payment processors handling your Wizard Slots deposit and withdrawal requests
- Identity verification and KYC service providers
- Game providers such as Pragmatic Play, Blueprint, Playtech, NetEnt, Microgaming, and Big Time Gaming
- Regulatory authorities, including the UKGC and AGCC, when required by law
- Fraud prevention and security agencies
- Analytics and marketing partners, where applicable and with your consent
All third parties we work with are contractually bound to handle your data securely and in accordance with applicable data protection legislation.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes set out in this policy, or as required by law. As a regulated gambling operator, we are obliged to retain certain records — including transaction data and identity verification documents — for a minimum period following account closure. Once data is no longer required, we securely delete or anonymise it.
Your Rights
Under UK data protection law, you have the following rights regarding the personal data we hold about you:
- Right of access – you may request a copy of the personal data we hold about you
- Right to rectification – you may ask us to correct any inaccurate or incomplete data
- Right to erasure – in certain circumstances, you may request that we delete your data
- Right to restrict processing – you may ask us to limit how we use your data
- Right to data portability – you may request your data in a structured, machine-readable format
- Right to object – you may object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent – where processing is based on your consent, you may withdraw it at any time
To exercise any of these rights, please contact our support team at support@jumpmangaming.com. We will respond to your request within the timeframes required by applicable law. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Security Measures
We implement robust technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our WizardSlots security infrastructure includes encryption, secure server environments, and regular security audits. However, while we take every reasonable precaution, no data transmission over the internet can be guaranteed as completely secure.
Responsible Gambling and Data
As part of our commitment to safer gambling, we may use your account data — including your gaming activity, deposit behaviour, and time spent on our Wizard Slots platform — to identify signs of problem gambling. This processing is carried out in your best interests and in fulfilment of our obligations under our UKGC licence. If you wish to set limits, self-exclude, or seek support, please visit the responsible gambling section of our site.
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational procedures. When we make material changes, we will notify you via email or a prominent notice on our WizardSlots platform. Your continued use of our services following any such update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with us. Our support team is available via live chat (Monday to Friday, 9am–4pm), email at support@jumpmangaming.com, or through the contact form on our site. We are always happy to assist and address any concerns you may have about your privacy at WizardSlots Online Casino.
Content updated: July 23, 2026